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The national peak body for mission-based providers of aged and community care in Australia.


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Corporate Relationships

National Partners, Business Alliances

ACSA currently has a number of Corporate Relationships available - these include: National Partner, Business Alliance Member, Friends of ACSA, Media Partners and Sponsored Links.

If you are interested in developing a corporate relationship with ACSA please read on or contact Judy Martin on 02 6282 7827 or email:


National Partners

ACSA National Partner Image

The National Partners scheme is a strategic partnership between ACSA and selected businesses which work with or wish to grow with the aged and community care industry.
ACSA's National Partners are leaders in their field, offering goods and services to aged and community care providers.



Aged and Community Services Australia inc is the national peak body in Australia representing more than 1,200 not for profit aged and community care organisations providing services to over 700,000 older people, people with a disability and their carers. With the population living longer and increasing community expectations for a wider range of quality services, the aged and community care sector is facing greater challenges than ever before.

Many Australian businesses are wanting to understand this fast-growing sector in order to grow with it. Access to intelligence around industry trends and changes is critical and this scheme offers Partners unprecedented growth opportunities. Involvement in the scheme is by invitation only.  ACSA works with Partners to develop and implement a project related to key industry issues such as aged care reform, rural and remote funding shortfalls or the ageing workforce, for the benefit of the entire industry.

Code of Ethics

As a professional industry peak body, Aged and Community Services Australia (ACSA) expects all Corporate Supporters and Partners to abide by its Code of Ethics.

Meet our National Partners






ANZ has the specialist capabilities needed to guide you through the ever-changing financial and regulatory landscape of the healthcare sector. In particular, our national team of Aged Care and Retirement Living specialists have an in-depth understanding of the complexities and realities your industry, combined with a proven track record in supporting our client’s growth aspirations.

We are committed to building a long-term relationship with our clients. Our industry specialists work with both local and national providers in the not- for- profit, private and public sectors.  Our banking partnerships now support in excess of 45,000 aged care beds and 40,000 retirement living units.

To access a healthcare banking specialist who will take the time to understand your business, before tailoring a solution to suit your unique business needs, contact ANZ today:

National: Cheryll Ross - 0403 344 836

New South Wales: Andrew Brown - 0434 078 499

Victoria/Tasmania: Richard Grayson - 0401 693 718

Queensland: John McDonald - 0434 188 473

South Australia: Melissa Wood - 0401 564 915

Western Australia: Matt Anning - 0402 965 673

Or visit:


Aged Care Channel

Everyone at ACC is passionate about improving the quality of life of elderly people and those that care for them. Our focus is to engage, inform and inspire the residential and community care sectors with an expanding series of programs. ACC has an impressive track record of service to Aged Care providers over the past 10 years. Our programs are presented by subject matter experts, shot in actual care home situations and focus on key outcomes and just as importantly, they address the issues faced by staff every day.

We are listening. What do we need to know?

Each year a Needs Analysis initiative is conducted via workshops and surveys and this process assists ACC identify program and resources requirements for the year ahead. Members share their expertise via dedicated panel. All relevant programs and Learning Resources are allocated RCNA CNE points. This is just an example of one way we listen. Our valued members watch our live, interactive program's via satellite TV and access our entire library and extensive learning resources and support material via our website, DVD and our new online delivery platform - ACC Online, available anywhere, anytime.

What is your priority today?

We all have different priorities during our working day but our common goals and benchmark for excellence is ensuring our programs engage, inform and inspire your staff for better care outcomes. 

ACC are proud partners of Aged and Community Services Australia.


Bentleys is a national association of chartered accounting and business advisory firms with specialist experience in the Aged Care and Retirement Living industries.  The Bentleys approach is to deliver an unmatched and highly valued client experience – The Bentleys Experience. We provide innovative solutions to help business to THINK AHEAD and achieve their potential.

Led by Brisbane-based Director, Heath Shonhan, the Bentleys Health and Ageing team work alongside an extensive list of aged care providers and industry stakeholders.  As advisors and aged care financial specialists, we assist providers wanting to improve their performance; help banks to manage their debt funding positions, and advise the Government regarding risk.

Our background in the sector is testament to our expertise and includes:

The Bentleys Aged Care  Survey –    

Since 1994, this survey  has informed the industry about the key national issues and opportunities facing the sector.

We are trusted advisors to many boards and aged care providers and they work them to review their long term strategic plans and underpinning financial viability.   

Our team have worked with the Department of Health & Ageing as Financial Assessors and Advisors since 1997.

We have been a leading participant in the long term strategic reform of the aged care sector and have positively contributed to Industry Round tables constituted by the Department.  

THINK AHEAD.  Contact us today.

T 07 3222 9777 | E



Brand Partners have formed close and trusted relationships with over 45 industry leading operators and undertaken the planning, researching, marketing, advertising and selling for over 200 seniors projects across Australia and New Zealand.

It has been our experience that the most successful seniors projects – whether they be retirement living, aged care or community services – are those where a clear marketing strategy is developed by an experienced team, focusing on an agreed target group, with brand positioning and sales top of mind.

Use our broad range of services available to unlock the potential of your seniors project.

T (08) 8232 8100 | E



DOCOMEMONDAY (Do Come Monday) is the newly named umbrella media group that has been the innovator in new media concepts for the retirement village and aged care sectors for the past seven years, including:

  • The SOURCE (No. 1 weekly industry eNewsletter)
  • The LEADERS SUMMIT (premium conference events)
  • McCrindle Baynes Village Surveys (premium market research programs)
  • DCM Digital audio & video services (premium marketing programs)

Contact Christopher Baynes, Publisher, T 02 9310 3897



HESTA Super Fund

While you’re caring for others, HESTA is caring for you

We also offer access to a range of extra services such as commission-free financial planning, low cost banking products and competitive death and income protection insurance.

At HESTA we are not just about delivering strong returns. We are committed to supporting the health and community services industry that has supported us so well.

As a fund, HESTA takes its responsibility to provide quality information and advice to members very seriously and we work to help you feel more confident in your decisions about super. Our members and employers find us to be approachable, genuine, professional and above all committed to the health and community services industry. With dedicated staff in every state and territory and a professional service centre, no matter where you are, HESTA is there to help.

HESTA continues to strive to provide strong investment returns, quality services to members and to support health and community services, all for one of the lowest fees in the industry. And with HESTA, you do not pay one cent in sales commissions to financial planners.

H.E.S.T. Australia Limited I ACN 006 818 695 I AFSL No. 235249 I RSE No L0000109  HESTA Super Fund Reg No R1004489 For more information about HESTA, call 1800 813 327 for a copy of our Product Disclosure Statement which should be considered when making a decision about the Fund. Investments can go up or down. Past performance is not necessarily a reliable indicator of future performance. You should consider whether this product is appropriate for you.


Since 1945, Hills has been synonymous with innovative thinking. From the iconic hoist to market-leading home, health, security, entertainment and connectivity solutions for the next generation.

Hills Health Solutions have brought together industry leaders Merlon Technologies, Questek, HTR (Hospital Television Rentals) and Hostel (Hospital Telecommunications) to become Australia’s number one provider of interactive patient care. We are Australia’s most trusted brand with more than 40 years industry experience providing integrated health solutions including IP and wi-fi Nurse Call, entertainment systems, WiFi networks and communications to healthcare and aged care facilities.

Hills Health Solutions also has a range of technology solutions to support ageing in place. These include Lively, a sensor based activity tracker; Care@Home,  a sophisticated personal emergency response device with falls detection; and telehealth solutions.

In over 60,000 beds across 375 hospitals and 600 aged care facilities nationwide, we are the one seamless integrated solution for your healthcare needs.



Russell Kennedy

Russell Kennedy is a nationally recognised leader in the provision of legal services to the aged care and retirement living sector.  We provide cost-effective practical advice with the advantage of our deep knowledge and understanding of the industry at all levels.  Throughout 30 years of working within the industry and with the leaders of the sector we have guided our clients through the legislative changes and their compliance requirements.

Russell Kennedy was recently awarded the Victorian industry supporter award by ACCV, acknowledging our commitment and contribution to the industry.

Our Aged Care team, led by Victor Harcourt, comprises experts in all major areas the sector needs.  Whether it is corporate and commercial matters, property and facility development, building and construction, leasing, employment, risk management and governance, we have lawyers with experience and expertise.  We also advise our clients in relation to disciplinary hearings, administrative reviews, complaints handling issues, guardianship, coronial inquests, resident agreements and administrative matters.




TENA has been a market leader in continence products and systems for over 40 years. As the first company to provide facilities with a practical continence management system that met with government accreditation requirements TENA is very proud of what we can offer the Aged Care industry.

TENA's comprehensive management system TCMS online allows facilities to continually evaluate and track expenditure as well as assisting with effective allocation of resources involved with continence management. This online system improves administration efficiencies, saving staff time and reducing wastage and subsequently the overall costs of continence care.

TENA products ensure that the rapidly growing group of customers in Aged Care can live in greater freedom and comfort than ever before, while maintaining and enjoying an excellent quality of life. Major investments by TENA in research and development have ensured a continuous supply of improved continence products and systems utilising the latest technologies. This investment has seen the production of innovative products like the breathable TENA Flex, a product which has been proven to save facilities money. Recently an international study has found that TENA Flex reduces the total cost of incontinence care by as much as 13%, by improving skin irritations in 89% of residents using TENA Flex.

TENA is also committed to reviewing best practice by regularly consulting with key experts and conducting research within the aged care market. This allows TENA, and the facilities that rely on its innovative continence solutions, to remain leaders in aged care. If you would like to find out how TENA, Australia's leading brand of continence products, can help you please call 1800 623 347 or visit our website


Thomson Adsett

ThomsonAdsett is Australia’s leading specialist design consultancy practice in aged care and retirement living planning and design.

Over 30 years in the industry

Over 1,000 completed aged care commissions

Future focused solutions

Committed to client success

Facilities that are home, not just home-like

For over thirty years our industry specialists have delivered successful commissions across the full range of care types and business models. Our work comprises concept design and master planning through to complete package solutions across charitable, government and private sectors.

ThomsonAdsett has a demonstrated history of translating aged care knowledge and experience into innovative buildings that, combined with passionate care staff, become caring environments. Their active involvement in the aged care industry offers them a unique understanding of industry concerns, an appreciation of client requirements and the significance physical surroundings play in the lives of our elderly. They share the responsibility of ensuring our seniors, who are often disempowered, enjoy their later years with the care they deserve and an appropriate level of choice.

ThomsonAdsett has established active dialogues and working relationships with peak bodies, governments and other like-minded interest groups, as advocates and trusted advisors. Their team of specialists provides a range of planning and design services to produce policy-driven solutions that work across multiple states of Australia as well as in international markets. In every case, ThomsonAdsett produce Aged Care facilities that are home, not just home-like.


 Wellness & Lifestyle

The Wellness & Lifestyles Australia (W&L) Group of Companies specialises in aged care and provides mobile allied health services and aged care training to clients & facilities across Australia. Established in 2003, W&L are now the market leaders in the provision of aged care experienced mobile allied health professionals in Australia.

W&L Services provides the full scope of allied health services including physiotherapy, podiatry, speech pathology, occupational therapy, dietetics and nurses Australia-wide. Our reputation has allowed us to grow nationally and today W&L now service over 350 aged care and retirement facilities. W&L Services has become the benchmark supplying “best in class” allied health services that surpass needs.




Zurich Australia is a leading insurer in the aged care industry and proud to be a national partner of ACSA. We provide tailored insurance solutions developed specifically for aged care facilities with the added benefit of automatic flood cover. As one of the world's leading insurance companies with over 135 years of experience, we have an enviable reputation for delivering world class insurance and risk solutions delivered locally right across Australia. Talk to your broker about getting access to the Zurich Aged Care advantage.


Friends of ACSA

Friends of ACSA are other organisations which support ACSA's activities and offer products or services to the industry.

Please contact Judy Martin, ACSA National Corporate Relations/Conference Manager M 0437 649 672

Media Partners

The media that matters in Aged Care...

The following independent publications are committed to comprehensive coverage of aged care issues. ACSA is pleased to be associated with both Australian Ageing Agenda and Aged Care INsite.

Australian Ageing Agenda Logo Aged Care Insite Logo


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