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Case Management Discussion Paper

The community care system is in a period of review and reform. The Australian Government has released a paper The Way Forward which sets broad directions for the reform process and this provides an opportunity for case management and its role to be actively and appropriately considered. Aged & Community Services Australia (ACSA) and the Case Management Society of Australia (CMSA) have recognised the need for a policy direction for case management in relation to the community care service system. This paper: • describes case management and its role in community care; • articulates the distinctive features of case management; and • demonstrates the benefits and outcomes case management can deliver for individual clients, their natural networks and the community care system as a whole.

Final_Case_Management_Discussion_Paper.pdf — PDF document, 228 kB (234012 bytes)

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